What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: July 18, 2022 15:12
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: July 18, 2022 15:12
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: July 18, 2022 15:12
How do I order more ChopChucks 2.0?
Easily. First, become a backer (click Back This Project) and pick a reward. That’s all you have to do for now. When the campaign is complete, you can add more items on the backer survey.
Last updated: July 18, 2022 15:12
When will I receive my ChopChucks 2.0?
If all goes to plan, we’ll be shipping the ChopChucks 2.0 out to all backers at the early of December of this year.
Last updated: July 18, 2022 15:12
What's the difference between ChopChucks 1.0 and ChopChucks 2.0?
We’ve optimized the structure and greatly improved the usability of the ChopChucks 2.0:
We have cut assembly time by 80%. Seamless transition from nunchucks to chopsticks and back with no extra parts after assembly.
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What kind of material is ChopChucks made of?
The ChopChucks 2.0 is made of pure titanium.
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What are the finish options of ChopChucks 2.0?
Our titanium ChopChucks 2.0 is available in stonewashed or polished finish. The backers can choose their preferred option on the backer survey.
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How much does ChopChucks 2.0 weigh?
Approx. 1.27 ounces or 36 grams
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Is ChopChucks 2.0 dishwasher safe?
Yes, feel free to put the ChopChucks 2.0 in the top rack of the dishwasher.
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Where is the ChopChucks 2.0 manufactured?
The ChopChucks 2.0 is made by our manufacturer in ShenZhen, China. They specialize in high end titanium goods and metal working. We have been working with them on our ChopChucks 1.0, they did a great job!
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Do you ship internationally?
Yes, we do!
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What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.